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Terms and Conditions GiCa Nutrition Limited (Last reviewed in March 2022) 


‘The Company’ – GiCa Nutrition Limited.

‘The NPs’ in this case Gill Grassie and Caterina Fiegna as the Naturopathic Practitioners.

The ‘Client’ is you.

‘The Plan’ – the dietary and lifestyle protocol to be prepared by the NP on behalf of and as agreed by the Client.

'The Website' -

Terms and Conditions

Nutritional Therapy is the application of nutrition science in the promotion of health, optimal performance, and individual care.

The NP is not permitted to diagnose or claim to treat or cure any medical conditions or health concerns.

Naturopathic nutritional therapy is not a substitute for professional medical advice and related treatment and the NPs always refers any client with ‘red flag’ signs or symptoms to their medical advisers.

The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.

The NP may recommend nutraceutical (food supplements) and/or functional testing as part of your programme and may receive a commission on these products or services.

The NP

The Company and the NPs provide nutritional therapy services aimed at optimising client health and wellness through nutrition and lifestyle advice. Where feasible that advice will also be aimed at environmentally sustainable nutrition.

The naturopathic nutritional advice will be tailored to suit the Client based on any medically diagnosed conditions, medications, or health concerns identified and agreed between the NP and the Client.


Payment should be made via the Website or electronically or other suitable means of £100 for the initial appointment at the time of booking. Payment may also be made of the fee for the follow up session of £65 at the time of booking that follow up appointment or at the same time as paying for the initial session. Additional telephone or email support will be subject to a fee of £15 for 15 minutes.

The Consultations

The Client will need an internet connection. Appointments may be booked online at the Website or by telephone or email ( ideally at least one week in advance.

The client will be asked to complete a pre-consultation comprehensive health questionnaire along with a 3-day diet diary and return these to the NP by email at least 72 hours (3 days) in advance of the consultation. Terms and conditions must be signed or agreed to by email by the client before starting and returned to the NP along with the pre-consultation comprehensive health questionnaire and diet diary in advance of the initial consultation. 

The NP will have the initial 60-minutes consultation on line via the Skype or Zoom platform with the Client during which the NP will collect information and data relevant to design the Plan. The NP will provide the Plan to the Client within 5 working days.

The Plan will then be discussed at a further online 15-30 minutes consultation to ensure it suits the Client’s lifestyle and budget. This consultation will be arranged with the Client to suit their availability once the Plan is finalised. 

A follow-up appointment is fixed for around 4 -6 weeks thereafter for around an hour. 

Any additional telephone support or email will be given as required and is subject to a fee as above. 

If the Client needs to cancel his or her appointment, he/she must provide the NP with at least 24 hours' notice otherwise the full fee will still be charged. 

In the case of advance payments for services, you have the right to cancel this Agreement within 14 days of the purchase without penalty (‘Cooling-off Period’). If you wish to terminate the agreement within the 14-day Cooling-off Period, you must do so in writing to The Company  will refund any monies paid prior to cancelling this Agreement. If the services have commenced during the 14-day Cooling-off Period, the Company will refund any monies due to you for services not yet provided. The refund payment will be made within 14 days of cancellation.


The Client’s responsibilities

The Client is responsible for notifying his or her GP or specialist medical consultant about any health concerns he or she may have.

The Client should advise his or her GP or specialist medical consultant, as well as any other complementary practitioner he or she is consulting, of the Plan you will be following.

It is important that the Client advises the NP of any and all medical diagnosis he or she may have received, any prescription medicine he or she is taking, herbal or food supplements as well as any over the counter medications as these can all affect the terms of the Plan.

If the Client is unclear about any part of the Plan he or she should contact the NP immediately for clarification.

The Plan, including any supplements advised, will have a set time frame and the Client should not continue with the recommendations outside of this time unless agreed by the NP. This is important to avoid any adverse reactions.

The Client should report any concerns about the Plan to the NP for discussion at the next consultation.


Confidentiality and Client Records.

The Client agrees that his/her professional relationship will be based on the above content of this document. He/she understands that his/her case may be used as a case study for educative purposes, but his /her name and all personal identifiable details will remove and the case made completely anonymised. The client will read and agree the privacy policy terms of medical disclaimer.

The Client consents to their personal data being used in the manner set out above and in our privacy policy at

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